About Us
SuperHost Customer Service
We manage all of our short-term rentals with the same love, attention, and customer service. Doing so helped us achieve SuperHost Status and receive 5-Star Reviews throughout our listings.
Our Story
Originally founded as a corporate insurance leasing company in 2017, we shifted our portfolio to short term rentals after seeing the huge influx of domestic travelers at the start of COVID-19. Through our partnership with commercial and residential landlords, we can provide them with a Master Lease Partnership Agreement that provides them with a guaranteed income, and minimal stress about tenant defaults and inability of evictions.
Areas of Operation
NEW YORK | CHICAGO | AUSTIN | DALLAS | ATLANTA
We currently operate in some of the top metropolitan areas of the US and Canada. We are always looking to expand in other areas; if you are a landlord/owner please contact us if you looking to solve your vacancy problem.
Why Us
147 properties under management
In 2022 Alone, 147 homeowners earned over $4.5M in rent on their rental properties through Traveller's Comfort.
"The local team that looks after my properties is fantastic. They treat my homes as if they were their own, and their attention to detail when trying to make sure every guest has the most enjoyable stay is unmatched. " - Marshall K., owner of 4 Traveller's Comfort homes in Austin, TX
Trust and Safety
Ring Video cameras are installed at the entrance of each unit monitoring 24/7.
Noise Detector devices installed inside each unit which sends an alert to our local on-site support staff if the noise exceeds a certain dB level.
Smart Locks installed on each door, a new code is generated for each guest and codes are deleted upon checkout.
In-House Cleaning Staff
Our entire cleaning staff is hired directly, we don't outsource our cleaning to another company. This enables us to have the most quality control over our cleaning standards and maintain professional level cleanliness after each stay. Our staff is trained to focus on the most miniscule of details because we know how important cleanliness is for 5 Start Reviews.